Privacy Policy

At Virevo.in, safeguarding your privacy is our utmost responsibility. This Privacy Policy describes how we collect, use, store, and disclose your personal data in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Consumer Protection (E-Commerce) Rules, 2020.

1. Information We Collect

• Personal Information: Name, phone number, email address, billing/shipping address, payment details.
• Technical Data: IP address, browser details, cookies, and device information.
• Voluntary Data: Reviews, feedback, and survey responses.

2. Purpose of Collection

• To process and deliver your orders within the promised 7–15 day window.
• To update you regarding order confirmation, tracking, and delivery.
• To enhance our product recommendations and customer experience.
• To comply with Indian tax and regulatory requirements.

3. Security & Data Storage

• We use SSL encryption and industry-standard practices as required by the IT Rules, 2011.
• Sensitive payment information is processed through Razorpay, and no banking data is stored on our servers.

4. Sharing of Information

• With Shiprocket logistics partners for delivery purposes.
• With Razorpay for secure transactions.
• With government authorities if required under law enforcement or legal obligations.

5. User Rights

• Right to access, correct, or delete personal data (under IT Act 2000).
• Right to withdraw consent for marketing emails and SMS.
• Right to lodge a grievance with our Data Protection Officer.

6. Grievance Officer

In accordance with the IT Act, 2000 and the E-Commerce Rules, 2020, Virevo appoints a Grievance Officer.
📩 Email: support@virevo.in
📞 Phone: +91 63949 02020